NonIT-IT WFH Job Training Program Jan 2023

$3,500 or 6 monthly payments of $599

NonIT-IT WFH Job Training Program Jan 2023

Course
72 Lessons

What is included: (Estimated 30+ Sessions) Skill Training to implement Microsoft Business Solution, Practical Experience, Exam Preparation, Resume Guidance, Interview Prep All students will get M365 E1 License ($110/yr est.)

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Introduction

Lecture 1 - Intro plus D365 CE Module

In this session, you will learn the followings

D365 Fundamentals Overview
Customer ENgagement (CE/CRM) Intro
Financial and Operations (ERP) Into
Power Platform Intro
CE- Customer Service Application
CS Core Capabilities
CS Base Process Map
CS Main Functionality

D365 Job Training S1 Full.mp4

(1h 12m 48s)
512 MB

Q1 Multiple Choice

Lecture 2 - How to gather requirements

In this session, you will learn the followings

How to become a consultant
Most attractive job skills
BA Job Roles
Business Case Usage
Steps to capture Business Use Case
Soft Dev Process

D365 Job Training S2 Business Analysis.mp4

(1h 13m 07s)
288 MB

D365 Job Training B1S20123.pdf

133 KB

Preview

Home work S2

Lecture 3 - Landing on a dream job

We will focusing Project Management, Product Management, Soft skills area in this session.

How to position yourself to make a story that fits your need.

You will learn topics

Dream job
Resume story
Management role
Management job roles
Implementation track

D365 Dream Job - Management TrackS3.mp4

(1h 12m 57s)
259 MB

D365 Job Training S3 HomeWork - Management Role.pdf

82.3 KB

Q1 Management Role

Lecture 4 - Customer Service

Technical Session - Go over core capabilities, Queues, SLAs, Supporting Functionality, Omnichannel etc.

You will learn

Main Functionality
CS Demo to open and solve a case
Main functionality - Routing Rules
Supporting Functinality - Queues, SLAs, Timeline & Activities, Omnichannel
Omnichannel - Unified routing for any channel
Knowledge Base Articles
Customer Insight
360 view of customer

D365 CS - Core Component L4.mp4

(1h 17m 37s)
182 MB

Lecture 5 - Agile Method / BA Track

You will learn

Agility mindset
Planning Horizons
BA Planning Techniques
Product Management & Refinement
Techniques of Requirement Analysis
Understanding Your Customer

Agile Business Requirement Plan S5.mp4

(1h 07m 13s)
185 MB

Lecture 6 - D365 Overview & Resume Update PM Track

You will learn the followings:

Job Role Analysis
Resume Tips
Dynamics 365 History
Dynamics 365 Benefits
Digital Transformation
D365 Exams Focus

D365 Management Track S6.mp4

(1h 05m 36s)
165 MB

Lecture 7 - Intro to D365 CRM

You will learn the followings

D365 CRM Intro
Brief History
Product Big Picture
Competitors
How to sign up trials

D365 Dynamics CRM Intro S7.mp4

55 mins
560 MB

D365 Big Picture S7 L1 Class.mp4

1 min
2.08 MB

Preview

D365 Competitors S7L5.mp4

1 min
4.52 MB

Preview

D365 CRM Trial Signup S7L6.mp4

8 mins
16.3 MB

Lecture 8 - Business Analysis Process

You will learn the followings in this lesson

Business Analysis Process
Business Goal
Problem Identification Initiation
Get to the root
Observation Technique
Self-awareness test
Observation
Interview technique

D365 Business Analysis Process L8BATrack.mp4

56 mins
140 MB

Self-Awareness Test Lecture 8.mp4

3 mins
25.1 MB

Preview

InterviewElicitationNotes_Lecture 8 .docx

88.3 KB

ObservationElicitationNotes_Lecture 8.docx

85.3 KB

Lecture 9 - Uncover Business Challenge Leadership Track

You will learn the followings:

Business Concept
Team Structure
Understand and overcome challenge
Problem scenario
Five Whys

Uncover Problem - Leadership Track L9 Full.mp4

45 mins
116 MB

Business Concept D365 L9 S1.mp4

3 mins
6.38 MB

Preview

BusinessAnalystGlossary.xlsm

55.8 KB

Lecture 10 - D365 Sales aka CRM Tech Session

You will learn the followings

CRM Navigatioon
CRM Clients
Diff Clients: Outlook, Phone, Tablet, etc.
Working as a sales person
Create Leads
Understanding CRM Foundation
Entities (Contacts , Accounts, Leads)
Records (Instance of Leads..)
Views (List of records..)
Forms (How to navigate info )
Ways to find information
Quick find, Advanced find

D365 CRM Intro L10 Intro S0.mp4

2 mins
3.28 MB

Preview

D365 Sales CRM Overview L10 Full.mp4

52 mins
395 MB

Lecture 11 - Fundamental of D365 Sales

You will learn

how to get information
Ways to find information
Quick find, Advanced find
Business process, process flows
Dashboards
Recent Activities
Start thinking to implement D365 Sales

D365 CRM Fundamental 2 L11 Full.mp4

42 mins
194 MB

Lecture 12 - PM Track

Jobs related

WFH Interview Techniques L12 Full.mp4

(1h 00m 49s)
252 MB

Lecture 13 - Dynamics 365 Marketing - Part 1

You will learn the followings

Views
Dashboards
Customers activities
Dataverse
Model driven apps
Leads
Lead scoring

MB-910 Exam Guide WFHL1S13.mp4

2 mins
12.3 MB

Preview

D365 Marketing Vews L2S13.mp4

9 mins
37.3 MB

D365 Marketing Reports Capabilities L3S13.mp4

7 mins
27 MB

D365 Marketing Customer Activities L4S13.mp4

8 mins
29.8 MB

Preview

D365 Marketing Leads L5S13.mp4

10 mins
26.2 MB

D365 Marketing Lead Scoring L6S13.mp4

7 mins
23.4 MB

D365 Marketing Mpdule Part 1 Full S13.mp4

57 mins
208 MB

Lecture 14 - Marketing Process

You will learn

Email Automation
Event Planning
Marketing Concepts
More

Email Marketing Process L1S14.mp4

22 mins
60.7 MB

Email Automation L2S14.mp4

9 mins
25.4 MB

Event Planning L3S14.mp4

4 mins
10.5 MB

Preview

Marketing Concepts L4S14.mp4

23 mins
53.8 MB

D365 Marketing Part 2 S14 Full.mp4

60 mins
161 MB

Lecture 15 - Customer Voice

You will learn the followings:

Trial signup
Customer Insight
Customer Journey
Customer Voice

Exam Prep Ideas L1S15.mp4

7 mins
18.4 MB

Customer Insight L2S15.mp4

10 mins
20.8 MB

Customer Insight Journey L3S15.mp4

3 mins
6.15 MB

Customer Voice L4S15.mp4

18 mins
37.8 MB

Trial Signup Homework L5S15.mp4

3 mins
8.79 MB

D365 Customer Voice Lecture S15 Full.mp4

44 mins
108 MB

Lecture 16 - Requirement Gathering Techniques

Problem We are Solving L1S16.mp4

3 mins
5.99 MB

How do you get started with user stories and start requirement gathering L2S16.mp4

21 mins
175 MB

Capturing User Stories Samples Review with Example L3S16.mp4

16 mins
42.4 MB

Donor Apps User Stories.xlsx

144 KB

D365 Customer Story Writing S16 Full.mp4

(1h 11m 18s)
366 MB

Lecture 17 - Field Service

Field Service Trial Signup L1S17.mp4

2 mins
3.19 MB

Field Service Work Order Life Cycle L2S17.mp4

11 mins
19.3 MB

Field Service Inspection Feature L3S17.mp4

9 mins
15 MB

Asset Management and Preventative Service L4S17.mp4

6 mins
10.2 MB

Field Service S17 Full.mp4

47 mins
130 MB

Lecture 18 - Connected Service

You will learn

Connected Service
IoT
Scheduling
Booking
Resource Management

Connected Field Service L5S17New.mp4

4 mins
6.6 MB

Scheduling Capabilities and Process L6S17New.mp4

6 mins
9.72 MB

Scheduling Field Services Part3 L18 Full.mp4

39 mins
268 MB

Lecture 19 Integration Service

You will learn

Integration Options
Excel and Word Integration
PowerBI
More

Integration Capabilities L1S19 D365.mp4

6 mins
12.1 MB

Email Capabilities S2L19 D365.mp4

3 mins
4.9 MB

Excep and Word OfficeApps Integration L3S19.mp4

10 mins
25.4 MB

Analysizing Data With PowerBI L4S19 D365.mp4

6 mins
10.3 MB

Integration S19 D365 Full.mp4

42 mins
174 MB

Lecture 20 Resume Prep

You will learn the followings:

Writing resume
How to tell story through your resume
Pragmatic resume example
Job role keyword search technique
Exam prep questions review and tips

Your Resume, Your Story L1S20.mp4

13 mins
27.5 MB

Resume Walkthrough Keywords L2S20.mp4

20 mins
132 MB

Job Role Keyword Search L3S20.mp4

35 mins
163 MB

Exam Prep Tips L4S20.mp4

14 mins
128 MB

Resume Update and Exam Prep S20 Full.mp4

(1h 20m 36s)
456 MB

Lecture 21 - Job Interview Strategy

Job Interview Tips and Resume Update Tactics S21 Full.mp4

(1h 09m 40s)
615 MB

Lecture 22 Customer Services Exam Prep Study Session

Review Questions

Exam Prep Questions Review CS Module.mp4

53 mins
136 MB

Lecture 23

You will learn the followings:

how to get ATS friendly resume
Tool to monitor job and your resume checker
D365 Customer Services Demo to make cases and work with it.

CSDemoP1AndResumeTips1.mp4

(1h 08m 14s)
279 MB

Lecture 24

D365 S26 Full Lecture Black Swan Effect.mp4

55 mins
205 MB